johnzh6668 Posted June 20, 2016 Report Share Posted June 20, 2016 I had requested to pay two months,but the payment method is always empty.I had sended several email,but no answer. is it scam?How can I do? Link to comment Share on other sites More sharing options...
johnzh6668 Posted June 20, 2016 Author Report Share Posted June 20, 2016 I had requested to pay two months,but the payment method is always empty.I had sended several email,but no answer. is it scam?How can I do? Link to comment Share on other sites More sharing options...
rosiesmom Posted June 21, 2016 Report Share Posted June 21, 2016 I am close to cashing out, but they have not credited me for 2 surveys. The last one I took a screen shot just in case. The first time I got no reply to my email. The second email, they gave me one of the usual replies that they had opened a ticket on it. I am going to give it a week and if it isn't in my pending by then, I will have to go back and do another look see because I may be short more than just 2 surveys. I am not sure about payment, I have never cashed out with them before. I hope I have not wasted my time. Link to comment Share on other sites More sharing options...
zephyl57 Posted June 24, 2016 Report Share Posted June 24, 2016 I tried cashing out this morning but got a pop up saying the option was unavailable, but hope to have it fixed by the june 22nd, As it is now the 24th I will give them til monday before contacting them. I cashed out once without problem. Link to comment Share on other sites More sharing options...
johnzh6668 Posted June 24, 2016 Author Report Share Posted June 24, 2016 Thank everybody reply.I send email again.But now they did not give me answer.How can i do? Link to comment Share on other sites More sharing options...
rosiesmom Posted June 26, 2016 Report Share Posted June 26, 2016 Thank everybody reply.I send email again.But now they did not give me answer.How can i do? I don't think you can force them to respond. They haven't responded to me and it's been well over a week. Link to comment Share on other sites More sharing options...
paulgro Posted June 27, 2016 Report Share Posted June 27, 2016 BBB is all you can do, report them. Link to comment Share on other sites More sharing options...
johnzh6668 Posted June 28, 2016 Author Report Share Posted June 28, 2016 BBB?How can I do?Please help me。 Link to comment Share on other sites More sharing options...
rosiesmom Posted June 28, 2016 Report Share Posted June 28, 2016 If you are in the US you can look up their online site. The last time I went in I had to put where I was, and their address if I knew it and their phone number. I got that info from this site. I explained what the company had done, and they took it from there. It was worth $30, and they did help me get it. After you get into their site, the screen will walk you through what you need to do next . Link to comment Share on other sites More sharing options...
zephyl57 Posted June 30, 2016 Report Share Posted June 30, 2016 My paypal redemption was accepted today. I will let you know when my funds reach my account. Link to comment Share on other sites More sharing options...
paulgro Posted July 1, 2016 Report Share Posted July 1, 2016 If you are in the US you can look up their online site. The last time I went in I had to put where I was, and their address if I knew it and their phone number. I got that info from this site. I explained what the company had done, and they took it from there. It was worth $30, and they did help me get it. After you get into their site, the screen will walk you through what you need to do next . I don't believe he is in the US but I don't think that would matter. Here is the link and I will also post it to his post if he doesn't read here: https://www.bbb.org/consumer-complaints/file-a-complaint/get-started Link to comment Share on other sites More sharing options...
paulgro Posted July 1, 2016 Report Share Posted July 1, 2016 BBB?How can I do?Please help me。 https://www.bbb.org/consumer-complaints/file-a-complaint/get-started That is where you go to file a complaint. Link to comment Share on other sites More sharing options...
zephyl57 Posted July 2, 2016 Report Share Posted July 2, 2016 My money reached my paypal account today. Second cashout. Link to comment Share on other sites More sharing options...
paulgro Posted July 2, 2016 Report Share Posted July 2, 2016 My money reached my paypal account today. Second cashout. Glad you got your funds!! Link to comment Share on other sites More sharing options...
rosiesmom Posted July 2, 2016 Report Share Posted July 2, 2016 Glad to hear it! I still haven't heard from them and don't expect to after 3 weeks. Link to comment Share on other sites More sharing options...
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