Lurkergirl Posted June 16, 2017 Report Share Posted June 16, 2017 1 hour ago, peach6 said: Lurkergirl, I also contacted them next week I will be calling them.585 214-7014 So they do have a phone number let me know if calling works I am just about ready to hit the button to be done with them Link to comment Share on other sites More sharing options...
rosiesmom Posted June 16, 2017 Report Share Posted June 16, 2017 Remember, when you are done with them, you are DONE. They do not let you come back in a year later or so. I would resolve all issues with them before disconnecting them. They are irritating, I will give you that. Link to comment Share on other sites More sharing options...
Lurkergirl Posted June 18, 2017 Report Share Posted June 18, 2017 Well tried to check in using 2 different browsers and both came back as invalid input and I know I used the right log on pass words .I wonder if its just me ? Or did they just decide to like get rid of me because I complained about not getting my points ?Just wish I knew 1 Link to comment Share on other sites More sharing options...
peach6 Posted June 18, 2017 Author Report Share Posted June 18, 2017 13 hours ago, Lurkergirl said: Well tried to check in using 2 different browsers and both came back as invalid input and I know I used the right log on pass words .I wonder if its just me ? Or did they just decide to like get rid of me because I complained about not getting my points ?Just wish I knew I couldn't log in last night but this morning I could still not credited for the surveys though. Link to comment Share on other sites More sharing options...
Lurkergirl Posted June 19, 2017 Report Share Posted June 19, 2017 Well I have sent my complaint through the BBB will say I am not alone I saw that there were others saying the same thing .I counted at least 13 such complaints.You would think that they would be more active to try to take of us the survey takers and not having to get us to contact the bbb to hopefully get things done . 1 Link to comment Share on other sites More sharing options...
peach6 Posted June 19, 2017 Author Report Share Posted June 19, 2017 1 hour ago, Lurkergirl said: Well I have sent my complaint through the BBB will say I am not alone I saw that there were others saying the same thing .I counted at least 13 such complaints.You would think that they would be more active to try to take of us the survey takers and not having to get us to contact the bbb to hopefully get things done . I did try The phone number but just got an answering machine I am not leaving a message Link to comment Share on other sites More sharing options...
Lurkergirl Posted June 19, 2017 Report Share Posted June 19, 2017 Wow well I guess I should not seem surprised but why is it after they upgrade the service goes down the drain ? 1 Link to comment Share on other sites More sharing options...
peach6 Posted June 19, 2017 Author Report Share Posted June 19, 2017 I also saw some complaints on Facebook so we are not the only ones Link to comment Share on other sites More sharing options...
Lurkergirl Posted June 19, 2017 Report Share Posted June 19, 2017 1 hour ago, peach6 said: I also saw some complaints on Facebook so we are not the only ones I did not know they had a Facebook page I will have to see if I can find it Link to comment Share on other sites More sharing options...
footfree Posted June 19, 2017 Report Share Posted June 19, 2017 Well count me in as one of the ones who cant log in. Tried Firefox and Chrome and cant get in with either. Ha ha I did it- So you know where it says to log on?I was trying to gain access with US English BUT I couldn't so I went down to English -UK and got in,not sure if that's your problem though.But maybe that could help.Their site is screwy - plus if you email them it'll be at least a week before they answer you and if they are having problems like last time they did not answer their phone. 1 Link to comment Share on other sites More sharing options...
peach6 Posted June 19, 2017 Author Report Share Posted June 19, 2017 I did have enough to cash in for a 5.00 Amazon so I did and received it in about 5 minutes now just give me the credit for the last 2 surveys I did. Link to comment Share on other sites More sharing options...
Lurkergirl Posted June 20, 2017 Report Share Posted June 20, 2017 Nothing yet but yet they can send 5 surveys plus the constant reminder to join the shopping one ,yet they can not give me the points for the survey I took 1 week ago nor respond to the multiple messages I have sent through the contact us page . 1 Link to comment Share on other sites More sharing options...
peach6 Posted June 20, 2017 Author Report Share Posted June 20, 2017 3 minutes ago, Lurkergirl said: Nothing yet but yet they can send 5 surveys plus the constant reminder to join the shopping one ,yet they can not give me the points for the survey I took 1 week ago nor respond to the multiple messages I have sent through the contact us page . I haven't heard from them either will be emailing again 1 Link to comment Share on other sites More sharing options...
Lurkergirl Posted June 21, 2017 Report Share Posted June 21, 2017 Well I am not sure what to do the BBB has been contacted but have heard nothing from them checked my points have not moved and I have about 5 undone surveys in my email .I don't know that I should waste my time on the 5 unanswered surveys because how do I know they will pay me those points don't have enough to cash out because I did cash out back in May . Link to comment Share on other sites More sharing options...
Lurkergirl Posted June 23, 2017 Report Share Posted June 23, 2017 Just an update Harris has now sent me 7 surveys to do plus the shoppers one but no points credited for the one I did last week .I emailed them and even told the BBB but nothing yet .I feel like just dumping them ,I don't want to do those surveys and be out even more points , Link to comment Share on other sites More sharing options...
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