avemaria Posted September 6, 2012 Report Share Posted September 6, 2012 once again i emailed them with attached picture about the popup on their site http://s10.postimage.org/rlyv05ed3/Screen_Hunter_01_Sep_06_16_44.gif so after the first reply of them telling me to delete or allow cookies, we'll see what they say Link to comment Share on other sites More sharing options...
footfree Posted September 7, 2012 Report Share Posted September 7, 2012 Somebody did a hack job.I don't understand why someone would take the time to do something like that.Don't they have better things to do? Link to comment Share on other sites More sharing options...
avemaria Posted September 7, 2012 Author Report Share Posted September 7, 2012 i don't know but it's annoying enough waiting for all those little rotating areas to load so we can see our list and click on anything.. but add the popup having to load first too and it's bad Link to comment Share on other sites More sharing options...
idylatoo Posted September 7, 2012 Report Share Posted September 7, 2012 i don't know but it's annoying enough waiting for all those little rotating areas to load so we can see our list and click on anything.. but add the popup having to load first too and it's bad Are Adobe Flash and Javascript up to date on your computer? Either being behind (or recently updated) can slow down load times. Be sure to tell Surveyhead of the issue you're having as I'm sure they'd like to know about their site programming issues. Link to comment Share on other sites More sharing options...
peach6 Posted September 7, 2012 Report Share Posted September 7, 2012 I also have emaied them about the pop-up they told me to clear cookies that has nothing to do with the issue I think it's something on there end.I emailed them again about the problem about a month ago and they never responded. Link to comment Share on other sites More sharing options...
avemaria Posted September 7, 2012 Author Report Share Posted September 7, 2012 ok i was ready for this Dear Member, Thank you for the email. I am sorry for the inconvenience. I would request you before login into your panel site account delete internet history and clear your cookies and use IE9 or Firefox. Let us know, if you still face the issue. Thanks! Sana Mushtaq Customer Service Link to comment Share on other sites More sharing options...
avemaria Posted September 7, 2012 Author Report Share Posted September 7, 2012 and if i delete cookies right before going to the site i get a more obvious popup http://s10.postimage.org/6djizdi47/Screen_Hunter_01_Sep_07_15_50.gif Link to comment Share on other sites More sharing options...
peach6 Posted September 7, 2012 Report Share Posted September 7, 2012 and if i delete cookies right before going to the site i get a more obvious popuphttp://s10.postimage.org/6djizdi47/Screen_Hunter_01_Sep_07_15_50.gif I don't care what they say to do it is not us I believe it is something on there end that is causing it. Link to comment Share on other sites More sharing options...
avemaria Posted September 7, 2012 Author Report Share Posted September 7, 2012 the only way to get around it is to double click the bookmark for the site Link to comment Share on other sites More sharing options...
seven Posted September 8, 2012 Report Share Posted September 8, 2012 The best way I have learned to get around it is to refresh the page even before it loads for the first time. Just let the page begin to start loading and then hit refresh and It goes away until you close your browser again. Link to comment Share on other sites More sharing options...
avemaria Posted September 10, 2012 Author Report Share Posted September 10, 2012 they're so worthless Thanks for the mail.If you're referring to the iPoll pop up, this is showing up as we are trying to advertise for it and it does show up on every members account. Unfortunately we can't get it removed as it's updated on every members account. We do apologize for the inconvenience. Sincerely! Rohit James Link to comment Share on other sites More sharing options...
peach6 Posted September 10, 2012 Report Share Posted September 10, 2012 they're so worthlessThanks for the mail.If you're referring to the iPoll pop up, this is showing up as we are trying to advertise for it and it does show up on every members account. Unfortunately we can't get it removed as it's updated on every members account. We do apologize for the inconvenience. Sincerely! Rohit James at least we know that it is there software what did they just find out it's still stupid and annoying Link to comment Share on other sites More sharing options...
avemaria Posted September 10, 2012 Author Report Share Posted September 10, 2012 i don't even know if that's what he's talking about but i can't see any other popup on the site so it must be... but they should have the option to opt out of ipoll, as i and many don't use it. Link to comment Share on other sites More sharing options...
avemaria Posted September 10, 2012 Author Report Share Posted September 10, 2012 this section of the code has to be it.. but i don't recognize the IPOLL banners anywhere when i go to the site.. it's just a duplicate Surveyhead site popping up and it won't leave unless we close it ipoll banners' http://usamp.s3.amazonaws.com/pl/surveyhead/images/popup_iPollLogo.jpg http://usamp.s3.amazonaws.com/pl/surveyhead/images/popup_iPollDownload.jpg Taking surveys on your mobile device just got easier! Try out Surveyhead's FREE app (US only) Continue to Surveyhead.com the part i bolded makes me think it's supposed to close automatically and redirect back to the main site.. but it doesn't Link to comment Share on other sites More sharing options...
peach6 Posted September 10, 2012 Report Share Posted September 10, 2012 I don't see any ipoll banners the pop-up I get is just like the dashboard Link to comment Share on other sites More sharing options...
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