1957horses Posted December 7, 2012 Report Share Posted December 7, 2012 how did you hear that? He emailed me last week and told me it was his last day. So I emailed him back and someone else answered my email, saying glad to make my acquaintance and that they will be handeling costumer services now. I forgot the person's name................. Link to comment Share on other sites More sharing options...
sgontu Posted December 7, 2012 Report Share Posted December 7, 2012 That must be Sana. All keep using Jessica's email id. Link to comment Share on other sites More sharing options...
seven Posted December 7, 2012 Report Share Posted December 7, 2012 Jessica seemed to be the only one who actually knew what was going on most of the time and could also help get things done or get things moving. With some of the responses I've gotten through email since she left, I have to wonder who I'm talking to. Clueless would be a good word I guess. Link to comment Share on other sites More sharing options...
sgontu Posted December 7, 2012 Report Share Posted December 7, 2012 True. Jessica seemed to have authority to overwrite some decisions or mistakes made by the site. I was once denied payment from a interactive session and she talked to the concerned team and could not reach a conclusion but gave me the credit anyways. Others just answer your questions but rarely provide you a solution. They should be given authority like Jessica had. Else no one would bother sending an email. Link to comment Share on other sites More sharing options...
seven Posted December 8, 2012 Report Share Posted December 8, 2012 We all miss you Jessica. Link to comment Share on other sites More sharing options...
peach6 Posted December 8, 2012 Report Share Posted December 8, 2012 I just finished a survey on SH and it was opinioshire that has never happened before.I usually close them when they pop up. I will probably get an invalid because your not suppose to be able to do them. Link to comment Share on other sites More sharing options...
sgontu Posted December 10, 2012 Report Share Posted December 10, 2012 I had a product to be tested from SH and i got an email to fill my responses. It says "Survey is closed now". Not the first time but happened a coupel of times that a survey response for a product test meets quota. God knows how that works. How can a response for a product test meet quota without everyone submitting their feedback? In fact i tried to take the survey within minutes. It clearly was one of those many technical issues SH has and it proved to be such waste of money for the manufacturer to just send me the product and let me have fun without being able to know how the product is like. Unfortunately for the survey taker, the manufacturer may think i never intended to give them feedback. Thank to the messed up site, both manufacturer and product tester would never know what happened. got the classic generic automated reply - Wonder if they ever even read the email sent. Thank you for the email and for investing your time and effort into our surveys. I do apologize for the inconvenience and understand your frustration. We’d like to encourage you to respond to our surveys as soon as you can, as the odds of completing the survey increase dramatically. This survey has now closed but another survey at or above the same reward value will be routed to you shortly. This survey has reached the level of completions required and has been closed by our automated system. Unfortunately, participants who were taking the survey when it began to close were caught without notification. We are developing exciting new ways to alleviate this scenario, but we are unable to issue payment for this survey at this time since your data will be not reviewed or included in the final study results. Once again, I do apologize for the inconvenience. If you have any questions please feel free to contact us here at customer support. Thanks! Link to comment Share on other sites More sharing options...
Elwood33 Posted December 11, 2012 Report Share Posted December 11, 2012 Funny, after I posted I hardly qualify for surveys on SH I complete 4 of them with 1 being $9 Link to comment Share on other sites More sharing options...
avemaria Posted December 11, 2012 Author Report Share Posted December 11, 2012 I had a product to be tested from SH and i got an email to fill my responses. It says "Survey is closed now".Not the first time but happened a coupel of times that a survey response for a product test meets quota. God knows how that works. How can a response for a product test meet quota without everyone submitting their feedback? In fact i tried to take the survey within minutes. i had the same thing happen over the weekend with a facebook panel.. i kept getting emails to respond to questions but the link went to surveyhead saying it was closed.. i emailed both ends.. got a canned response from surveyhead and the panel just started working again. Link to comment Share on other sites More sharing options...
sgontu Posted December 12, 2012 Report Share Posted December 12, 2012 A rave - after many emails to and fro, they could resolve the issue and i was able to take the survey again. Link to comment Share on other sites More sharing options...
avemaria Posted December 15, 2012 Author Report Share Posted December 15, 2012 just did a survey on a new windows 8 ad and disqualified for saying i don't replace my keyboard or mouse until it breaks... i don't get it. Link to comment Share on other sites More sharing options...
avemaria Posted January 31, 2013 Author Report Share Posted January 31, 2013 still have one pending from October QG# 190352 10/24/12 $1.50 Pending also the past 2 days my survey list won't load.. all i see is the spinning icon Link to comment Share on other sites More sharing options...
peach6 Posted January 31, 2013 Report Share Posted January 31, 2013 still have one pending from OctoberQG# 190352 10/24/12 $1.50 Pending also the past 2 days my survey list won't load.. all i see is the spinning icon I also have one from oct. the last time I emailed them about it I got the impression they couldn't or wouldn't do anything about it.I think I have one from july.I had the spinning yesterday but today it's okay although I have had only 1 survey which I dq Link to comment Share on other sites More sharing options...
avemaria Posted January 31, 2013 Author Report Share Posted January 31, 2013 it's doing the same thing on their JDP site also Link to comment Share on other sites More sharing options...
peach6 Posted January 31, 2013 Report Share Posted January 31, 2013 it's doing the same thing on their JDP site also I will check JDP i forgot about them today. Link to comment Share on other sites More sharing options...
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