peach6 Posted January 31, 2013 Report Share Posted January 31, 2013 it's doing the same thing on their JDP site also I will check JDP i forgot about them today. mine is working I just did a whole 1.00 survey for JDP completed it and was told that I do not qualify here is 10 cents. Link to comment Share on other sites More sharing options...
peach6 Posted February 1, 2013 Report Share Posted February 1, 2013 I think I will try emailing them tomorrow...I checked and have 3 old ones pending. QG42579 .50 7-17 QG49671 .50 9-17 QG61064 .50 10-9 Link to comment Share on other sites More sharing options...
avemaria Posted February 1, 2013 Author Report Share Posted February 1, 2013 it's google chrome and i don't know why.. i tried cookies etc.. and still nothing.. but in explorer it works 208470 $1.84 20 Minutes Start Survey» i've heard of nickel and diming.. but pennies? they actually had to decide that this is worth 16cents less. Link to comment Share on other sites More sharing options...
ro12ro Posted February 9, 2013 Report Share Posted February 9, 2013 Dear Member, Thanks for the email and I do apologize for the issue. Just to let you know that recently we have seen some inconsistencies in your account and your account has been disabled. In the event of any disagreement please feel free to visit our terms and conditions located on the website. If you need anything else, please feel free to contact us. Thanks, Sarah David Customer Care Link to comment Share on other sites More sharing options...
ssssurvey Posted February 9, 2013 Report Share Posted February 9, 2013 What they meant was: Thanks for the email and I do apologize for the issue. I'm sorry,but you have earned too much money from us. Now that you have $200 pending, we thought this would be the perfect time to stonewall you and steal your money. Sorry, but after awhile, the invalids just don't do enough for our bottom line. If you have any questions, feel free to email us. We are in the middle of wallpapering our walls with emails from pissed off customers, and yours would be a great addition. Dear Member,Thanks for the email and I do apologize for the issue. Just to let you know that recently we have seen some inconsistencies in your account and your account has been disabled. In the event of any disagreement please feel free to visit our terms and conditions located on the website. If you need anything else, please feel free to contact us. Thanks, Sarah David Customer Care Link to comment Share on other sites More sharing options...
avemaria Posted February 12, 2013 Author Report Share Posted February 12, 2013 i had 3 invalids between january 17th and 18th on SH and JDP for $4.75 Link to comment Share on other sites More sharing options...
avemaria Posted February 12, 2013 Author Report Share Posted February 12, 2013 What they meant was:Thanks for the email and I do apologize for the issue. I'm sorry,but you have earned too much money from us. Now that you have $200 pending, we thought this would be the perfect time to stonewall you and steal your money. Sorry, but after awhile, the invalids just don't do enough for our bottom line. If you have any questions, feel free to email us. We are in the middle of wallpapering our walls with emails from pissed off customers, and yours would be a great addition. Dear Member,Thanks for the email and I do apologize for the issue. Just to let you know that recently we have seen some inconsistencies in your account and your account has been disabled. In the event of any disagreement please feel free to visit our terms and conditions located on the website. If you need anything else, please feel free to contact us. Thanks, Sarah David Customer Care that's a canned response.. i've seen it before.. they sent me an email last year when i had a question and i got those words in reply.. i about had a panic attack so i wrote back again asking about it.. they sent me the wrong response.. these responses are coded.. they don't actually type them out.. Link to comment Share on other sites More sharing options...
ro12ro Posted February 15, 2013 Report Share Posted February 15, 2013 Dear Member We had sent out members with a simple quality test survey and you were disqualified from the test survey and we have permanently suspended your account. We have been inspecting your account and we have found that you have fed us inconsistent survey response, in a process of collecting data our client expects legitimate responses. This inspection is controlled by our technical department and we won't be able to reinstate your survey account. In the event of any disagreement please feel free to visit our terms and conditions located on the website we really apologize for the issue and appreciate your patience in this matter. Thanks Sarah David Customer Care To: Jessica Subject: Re: send me the test survey here now, or the number, I want to see which test survey are you talking about Dear Member, Thank you for the email. I understand your concern. But we are not allowed to send it to members it is against the private policy of a survey site. Let us know,if you have any question. Thanks! Mary Warner Customer Service Link to comment Share on other sites More sharing options...
avemaria Posted February 15, 2013 Author Report Share Posted February 15, 2013 just did a 20 minute survey on servicing my Toyota at the service center.. screened me out after i finished it! Link to comment Share on other sites More sharing options...
ssssurvey Posted February 15, 2013 Report Share Posted February 15, 2013 Happened to me the other day.I am done with them. It stinks because I made a lot of money with them, but it's not worth the aggravation. I am constantly stressed. Like, right now, I only have one survey in my queue and I am worried something is wrong. It's ridiculous. Link to comment Share on other sites More sharing options...
ro12ro Posted February 16, 2013 Report Share Posted February 16, 2013 Dear MemberWe had sent out members with a simple quality test survey and you were disqualified from the test survey and we have permanently suspended your account. We have been inspecting your account and we have found that you have fed us inconsistent survey response, in a process of collecting data our client expects legitimate responses. This inspection is controlled by our technical department and we won't be able to reinstate your survey account. In the event of any disagreement please feel free to visit our terms and conditions located on the website we really apologize for the issue and appreciate your patience in this matter. Thanks Sarah David Customer Care To: Jessica Subject: Re: send me the test survey here now, or the number, I want to see which test survey are you talking about Dear Member, Thank you for the email. I understand your concern. But we are not allowed to send it to members it is against the private policy of a survey site. Let us know,if you have any question. Thanks! Mary Warner Customer Service To: Jessica Subject: Re: It looks you are trying to hide something, send me the number of the survey Dear Member, Sorry for the inconvenience. But as we already mentioned in our email below, we are not allowed to disclose any data to our member, it is against our privacy policy and the agreement with the clients. We will not be able to give you any details of the survey as it is the special quality test that we send to our members and based on that we take up this decision. Once again, we apologize for the inconvenience. If you need anything else, please contact us. Thanks Sarah David Customer Care Link to comment Share on other sites More sharing options...
avemaria Posted March 19, 2013 Author Report Share Posted March 19, 2013 o no, this topic isn't dying.. no it's not.... just did a 20 minute one on cars and it had link problems on the last page and didn't go back to the main site. Link to comment Share on other sites More sharing options...
spider Posted March 20, 2013 Report Share Posted March 20, 2013 I JUST closed my surveyhead account and I feel great!! I have been fighting them since early december 2012 about a freaking 70 cent survey and they refuse to give me credit. I have emailed them too many times to count and the only time I received a response was to let me know that if I finished the survey 100% they would have no problem crediting me. hah! When my survey finished, it said invalid call. Not sure what that means other then, we aren't going to pay you. And no one on the so-called customer support team is able to explain what an invalid call is. Surveyhead is not worth the stress or drama. Link to comment Share on other sites More sharing options...
fiestyvermin Posted March 20, 2013 Report Share Posted March 20, 2013 I think they closed my account the beginning of last year or the year before I did ok with them but the problem was whatever one else says. To many problems for me to waste time with. I think they did me a HUGE favor. I was a member for 2 years right before they closed my account I was able to get all the money that was stored with them but it seems they are just out to screw people over. GOOD RIDDANCE lol. Link to comment Share on other sites More sharing options...
avemaria Posted March 20, 2013 Author Report Share Posted March 20, 2013 i think they're having site trouble right now because i just got credited 10 cents for disqualifying.. i cut down on the amount of frustration i deal with with them though.. i know by now which types of surveys i can get through on and i only do those.. but even still there are problems.. i did a 1.75 one yesterday and got an error on the last page.. when i clicked again it said i finished so i wrote in about it.. i told them it was the only one i did that day.. he wrote back and said he can see that i did one for 1.50 and i got credit for it.. so i had to write back explaining again that it was the 1.75 one.. they take the cake for having stupid customer service people. If i was rich i'd open up a garbage dump next to their main office... well maybe not Link to comment Share on other sites More sharing options...
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